Challenging position includes competitive benefit packages.
Working hours do include afternoons, evenings and some Saturday mornings.
We close at 3:00 p.m. on Fridays!
Optometric Front Office Assistant
Qualified candidate must have:
Passion for excellence in patient service
Pleasant telephone demeanor
Good listening skills
Strong multi-tasking abilities
Attention to detail and accuracy
Proficient computer and math skills
Independent motivation to take pride in their work-self starter
Teamwork skills to help achieve common goals
Primary duties include:
Warmly greet and welcome all visitors, determine their needs and appropriately direct them
Answer telephones, obtain and accurately enter all information needed for patient appointments and billing
Schedule appointments
Efficiently navigate computers/electronic medical records
Verify vision and medical insurance benefits/eligibility and explain to patients
Submit vision plan claims and process payments
Collect copays/coinsurance/deductible/balances and correctly apply to accounts
Scan insurance cards and other documents into the computer system
Provide knowledgeable and courteous assistance to the doctors and other team members
Place contact lens orders and dispense to patients
Other duties can include performing preliminary tests prior to the doctor’s exam, assisting patients with contact lenses and glasses repairs/ adjustments
*Enjoy the satisfaction of providing excellent patient service in a caring atmosphere.*
